RETURN POLICY

Requirements For Exchange And Returns:

  • E-Commerce Center Corp Guarantees Against Manufacturing Defects Only for 5 days from the day you received your order. 
  • As long as it is operated under conditions of normal use and handling 
  • Product must be unworn, with original tags in perfect condition. 
  • Product must be in original packaging. 
  • Provide all accessories, manuals and warranty policies.

In the event that the item is not on the above conditions, will be forwarded to the client, in addition to charge you the costs shall

  • For hygiene reasons, according to U.S. health law, the articles of underwear (Panties, Body Suits, Body Shapers, Lingerie, Lingerie, Underwear, Panties, Thongs, Bras items in Promotions or offers, special orders and orders to Mayor). 
  • NO are accepted for refund or change. 
  • Therefore it is very important that you are sure to choose your size and color of the product you buy.

Procedure:

  • You have to send an email, fax or phone before returning the product, 
  • Give the number of the invoice of your order. 
  • Tell us the product that you are returning and the reason for your refund.
  • Once approved, then proceed to return the product, you must include proof of purchase, so that we can effect change
  • No money back. No refund to your credit card. All item will be replaced

Defective, Damaged Or Wrong Shipping:<

The cost of shipping and re-shipping, as applicable, shall be borne by E-Commerce Center Corp. When the return or exchange to occur by:

  • Defects of origin. 
  • Changes in color or size applied products. 
  • If the product received does not correspond with the request in your order.

Canceling An Order:

You can cancel an order at any time before we have sent e-mailing us or calling us.

Restocking charge:

  • There is a restocking fee of 15% when a product is returned to us. 
  • The original cost concept of product shipping and handling is not refundable.
  • Claims past five (5) days will not be accepted from the date of receipt of shipment.

Return & Exchange Form

(If you're experiencing difficulties opening the above form, click here for an alternative format).

Please fill out the form indicating whether you would prefer a refund or an exchange and be sure to include the RMA number on the form.

SHIP TO:
Ecommerce Center
Attn: Returns
2150 Coral Way, #1A
Miami, FL 33145

* The above address is to be used for returning merchandise only. Please do not use this address to mail letters, checks or any other correspondence.


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